on 01-07-2024 21:22
Hi, I am unable to understand my current bill. My tariff and Disney+ comes to just over £12, my current bill is just over £18, I am sorry but I don't understand how this amount has been calculated I know the price of Disney is changing. Would it be possible please to give me a breakdown of my charges so I can understand my bill. Could you also please tell me what the monthly charge will be in the future for my tariff plus disney. I apologise if I am causing anyone any extra work. I must tell you I am completely satisfied with with the service I get from O2 and would not think of making any changes to my account.
Thank you in anticipation
Mervyn
on 01-07-2024 21:44
on 01-07-2024 21:44
You will need to speak customer service tomorrow, no one on this customer community Guide: How to find help & contact O2
on 02-07-2024 10:19
Your bill should break down what the charges are for and how the total is calculated @Swerv691
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