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I’ve been charged twice and it has put my bank into a £70.48 overdraft and it took my last £10

dransfield
Level 1: Joiner
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I need someone to get back to me asap. I payed the bill on the 27th of September and now o2 have took out another £80.48 for my iPad, I need refunded 

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MI5
Level 94: Supreme
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@dransfield 

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Enlli
Level 68: Extraordinaire
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If you paid just before a Direct Debit went out it would be too late to stop it.

 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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You need at least 7 days before the direct debit date if you want to pay manually.

If a DD is setup, just let it be paid from that, much less hassle @dransfield 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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