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Level 1: Joiner
Posts: 1
Registered: ‎15-02-2019
Accepted Solution

Bill

I'm a transfer from talktalk and was supposed to get a £10 reduction on tariff but first bill does not show this.
Level 64: Magistrate
Posts: 12,648
Registered: ‎31-03-2010

Re: Bill

@SteveG295 You can call customer service and ask, but I would imagine that as you're a new customer it's more likely to turn up on your second month's bill. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2

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Community Manager
Posts: 5,405
Registered: ‎18-04-2018

Re: Bill

Hi @SteveG295, did you get a chance to check in on this with Customer Service over the weekend? It'd be great if you could elt us know what you found out, it could help others in a similar situation. slight smile

 

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