pay as you go

[beatlemac]

im on pay as you go had a balance of £10 on friday then noticed it had gone down by 20p to £9:80 when i hadnt used the phone then when i switched the phone of and switched on next day the balance went back to £10 i spoke to someone on live chat and they said its something that happens and the same happened this morning

[MI5 · Accepted solution]

@beatlemac @That can happen on the classic tariff as some money may get allocated for data. If morning used it will be returned to your balance. 

[beatlemac]

thank you

[beatlemac]

thanks

[Cleoriff]

@beatlemac 

May just be a system glitch. Turn mobile data off when not using the phone.

Anymore problems then call customer services NOT live chat https://www.o2.co.uk/contactus

Best of luck and welcome to the forum

[beatlemac]

thanks for the help

[Cleoriff]

No problem @beatlemac 

If you have anymore issues, then pop back and let us know

[MI5]

Don’t worry about it. It’s normal.

[beatlemac]

thanks

[Luke30]

It was in your pockit you mite of called someone by I accident.