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pay as you go

beatlemac
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im on pay as you go had a balance of £10 on friday then noticed it had gone down by 20p to £9:80 when i hadnt used the phone then when i switched the phone of and switched on next day the balance went back to £10 i spoke to someone on live chat and they said its something that happens and the same happened this morning

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MI5
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@beatlemac @That can happen on the classic tariff as some money may get allocated for data. If morning used it will be returned to your balance. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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@beatlemac @That can happen on the classic tariff as some money may get allocated for data. If morning used it will be returned to your balance. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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beatlemac
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thank you

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beatlemac
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thanks

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Cleoriff
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@beatlemac 

May just be a system glitch. Turn mobile data off when not using the phone.

Anymore problems then call customer services NOT live chat https://www.o2.co.uk/contactus

Best of luck and welcome to the forum Welcome

Veritas Numquam Perit

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beatlemac
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thanks for the help

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Cleoriff
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No problem @beatlemac 

If you have anymore issues, then pop back and let us know wink

Veritas Numquam Perit

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MI5
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Don’t worry about it. It’s normal.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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beatlemac
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thanks

 

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Luke30
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It was in your pockit you mite of called someone by I accident.

LGreenwood
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