This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

3G Switch Off, still getting text messages from O2.

BeachBoy00364
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎20-12-2025 16:00

on ‎20-12-2025 16:00

I have upgraded to a 4g phone as I was getting regular text reminders from O2. Talking about the 3g switch off.

But despite having upgraded to a 4g phone (Nokia 105 4G), with 4g enabled,

I am still getting weekly reminders telling me to upgrade my phone, and that 3g will be switched off.

 

I find it concerning to still get these messages despite having done what I was told to do.

 

Can anyone help?

Thank you

Message 1 of 6
109 Views
0 Kudos
5 REPLIES 5

MI5
Level 94: Supreme
  • 154803 Posts
  • 658 Topics
  • 29444 Solutions
Registered:

on ‎20-12-2025 16:05

on ‎20-12-2025 16:05

@BeachBoy00364 

They will be system automated messages.

Call O2 on 4445 to tell them you have changed phones.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 6
107 Views
0 Kudos

BeachBoy00364
Level 1: Joiner
In response to MI5
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎21-12-2025 12:11

on ‎21-12-2025 12:11

Is it free to call 4445,  On Pay as you go?

 

Thanks.

Message 3 of 6
58 Views
0 Kudos

MI5
Level 94: Supreme
  • 154803 Posts
  • 658 Topics
  • 29444 Solutions
Registered:

on ‎21-12-2025 12:16

on ‎21-12-2025 12:16

Yes it is @BeachBoy00364 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 6
56 Views
0 Kudos

BeachBoy00364
Level 1: Joiner
In response to MI5
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎21-12-2025 15:23

on ‎21-12-2025 15:23

Thank you MI5

Message 5 of 6
34 Views
0 Kudos

MI5
Level 94: Supreme
  • 154803 Posts
  • 658 Topics
  • 29444 Solutions
Registered:

on ‎21-12-2025 15:36

on ‎21-12-2025 15:36

You're welcome @BeachBoy00364 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 6 of 6
32 Views
0 Kudos
Top Kudoed Authors
View All
Top