on 10-12-2018 11:04
Call 4445 or try live chat http://www.o2.co.uk/contactus
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
on 10-12-2018 11:31
Due to the network outage last week, some systems are still playing up. Others are having the same problem as you with top up. I suggest in the interim you purchasse a voucher fron a local shop, O2 or an ATM
Best of luck and welcome to the forum
on 12-12-2018 10:01
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