charge to mobile

[Triniwin]

Has anyone successfully used Charge to Mobile to buy ITune vouchers?  I keep getting the same message saying I've requested too many -  try again later.

[MI5]

There is a £30 limit per billing cycle.
Are you still inside your limit?

https://www.o2.co.uk/charge-to-mobile/itunes-code-subscription-promotion

[Anonymous]

Apparently some people have had success but try again later rather than trying to crash the system 

[Triniwin]

Hiya, @AnonymousYes I am within my limit as I have successfully bought ... none.... so far and there is a silly amount of credit on the phone. I have tried submitting an email to BOKU and all I seem to get are standard replies.  I have also waited for a couple hours before trying again. This time, I waited a couple of days before trying again.. Phew... so frustrating...  

[MI5 · Accepted solution]

There has been a few people reporting issues recently so I'd suggest a call to customer services.
http://www.o2.co.uk/contactus

[Triniwin]

Thank you for taking the time to reply.

[MI5]

Let us know if you get it sorted please.

[YMF]

Hi

I''ve been having issues with Charge to Mobile too and thanks to help from this forum it is currently being investigated by O2. They have said I may hear something more this week.

You can read my forum thread here. https://community.o2.co.uk/t5/Pay-As-You-Go/Charge-to-Mobile/td-p/1102349

[jonsie]

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@YMF wrote:

Hi

I''ve been having issues with Charge to Mobile too and thanks to help from this forum it is currently being investigated by O2. They have said I may hear something more this week.

You can read my forum thread here. https://community.o2.co.uk/t5/Pay-As-You-Go/Charge-to-Mobile/td-p/1102349

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I'm intrigued by your username....?

I know what YMF translates to in these parts....😂

[MI5]

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@jonsie wrote:

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@YMF wrote:

Hi

I''ve been having issues with Charge to Mobile too and thanks to help from this forum it is currently being investigated by O2. They have said I may hear something more this week.

You can read my forum thread here. https://community.o2.co.uk/t5/Pay-As-You-Go/Charge-to-Mobile/td-p/1102349

---

I'm intrigued by your username....?

I know what YMF translates to in these parts....😂

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