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Restart after using my allowance

Elmira-Asadi
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I was on 10 pounds rolling plan , I ran out of data, so I changed my tariff to 15 pounds, but it will start 2 weeks later. When I ask to restart, it is written that it is not possible , why ? 

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madasaf1sh
Level 76: Forum Legend
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@Elmira-Asadi 


It will renew on your anniversary date, you will need to pick up the phone tomorrow and call o2 on 4445 they reopen at 8am tomorrow morning, and ask them to start it early, this will reset your payment date etc.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 10293 Posts
  • 56 Topics
  • 3025 Solutions
Registered:

@Elmira-Asadi 


It will renew on your anniversary date, you will need to pick up the phone tomorrow and call o2 on 4445 they reopen at 8am tomorrow morning, and ask them to start it early, this will reset your payment date etc.

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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