Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
Hi thereMy balance has been transferred from my old number and I'm using my old number on my new phone, but on this website, the only device listed for me is the number that came with the phone (i.e. not the number I'm using) and it shows a balance o...
I read the following on the O2 site: ‘If you’re travelling within selected destinations in Europe, your allowances and charges will work just like they do in the UK.’ I have a bog standard ‘phone that I use solely for ‘phone calls on PAYG. So if I us...
Got new o2 SIM last week, but the 'keep my number form' is still not available after over 5 days, despite the fact that "We've got our best technicians on the case." ! Any suggestions as how to proceed as an alternative solution.Live chat never seems...
Hello. My Motorola C261 phone is on its last legs. I want to use my O2 SIM in a Samsung GT-E1170 but it needs unlocking. I have tried an unlatching request via O2 but I have received an email saying they can't do it: This is not an O2 device, it will...
i am having problems with my data connection, the internet will not work.there is a H symbol next to the signal bars with an up arrow and a down arrow under it.the upload arrow keeps flashing. no data ever comes down. the faulty phone mast is in park...
I am switching two phone to O2 using SIMs ordered by post and I got the same ""It looks like this offer isn't for you" message. What should I do? Many thanks
In activating auto topup for the £15 big bundle on 2nd September for renewal on the 3rd every month thereafter, i duly noticed that 02 had withdrawn £15 on the 2nd, and then proceeded to withdraw £15 on the 3rd.. i had been informed earlier that this...
Hello I've just changed handsets. On the phone I now have (Alcatel Pixi 4), I need to set up voicemail. I already know about 901, 1750 and 1760. Under Call Settings, Voicemail, Setup, it asks for a number (so messages can be left). Is this the same n...
Evening. Nothing urgent, just need a little help please.Bought a Huawei Mobile E5573B from O2 last week. Not contract, pay and goBought a £40/12gb simcard and all seems okay, suprised myself by setting it up with my laptop and tablet.Only problems ar...
I have just purchased an iPhone SE, my previous phone ran off steam. I will only use it for the occasional call, the odd text and occasional surf. So far I have made one call, sent no texts and viewed perhaps three web pages briefly (I understand tha...
