Hi my account should be cancelled and you been taking money out every month

[garyedwards]

I’ve switched to Sky mobile, and since then you are still taking money out of my account, need this all refunded, and cancel everything 

[garyedwards]

Can someone answer please

[Cleoriff]

@garyedwards 

This is not O2 it's a customer to customer forum.

Contact O2 and they ccan check your account Guide: How to find help & contact O2 

[Oxonian]

@garyedwards 

Did you actually tell O2 that you were leaving ? Or did you use a PAC code ? 

If you did not, this might be of use :-

Guide: Cancelling Your Contract