Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I was given an old iPhone 6S by my daughter-in-law after she upgraded. The battery needed to be replaced and I have been trying to set it up for myself. I reinstalled the Apple software and transferred it to my name. It is locked into the O2 network ...
I was a Pay Monthly customer who went Pay as you go, can someone tell me if I am "locked in" to o2? I cannot get my SIM to work from my new mobile provider. Thankyou
My husband has my old 5s but doesn’t use it much it’s ages since it was topped up will it tell him when it’s low ?how do I top it up
I've just signed up 2 weeks ago, bought a £15 big bundle sim but it's too much data and i hate the "bundle call" message. want to change to £10 rolling plan. I see I need a debit card to do it , not a problem. However I have £20 credit on this sim. C...
I tried to find my bill on my O2 app, I also wen to O2 store and they said I don't have bills unless I am on contract? But how is it possible, I also asked other people and they have O2 email the bills every time they pay phone bills. I only have ema...
Morning, i have had auto top up payments set up on my account for a while without any issue. Money is taken directly from my visa. This month i received messages on 5/11 and 11/11 to say payment had been taken, then today 15/11 i received a message t...
Hi there, I added £10 top up to my credit which should of put me on £15 overall, and now it says I have £3 credit, what is going on. Thanks
Everyday I’m losing £2 for data when I use Wi-Fi tried contacting but can’t see how to 45 mins later I’m still non the wiser
How do I transfer my data messages and photos from old pay as you go sim to new rolling contract sim
I'm having trouble receiving calls but my phone doesn't seem to have call blocking so I don't know why. It's been weird for a while, some calls are fine like from friends and family, but others (like the dwp and GP practice - so like important) almos...
