Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...
Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...
I got an O2 sim 2 days ago and I noticed I have to make a call to activate my internet access every single time I turn on my mobile data. How do I solve this issue? Thank you!
How do I save my O2 credit? It shows I earned £1 as my 5% reward. But, it shows I didn't save it and I need to save that. Any help would be great
Hi We are going to the Canary Islands and I want to be able to use mymobile to ring home from time to time.I have a pay as you go account.Can anyone tell me what phonecalls cost per minute using my account. Thanks everyone.
Hi, hoping someone here can help. I ordered a £10 big bundle sim from the O2 website under the current promotion that promises £10 free credit and 20 GB of data. Received the sim, followed package instructions to top up £10 to activate, but on trying...
I seem to have voicemail but am unable to access it, get sent to the topup instead. If I can't access the voicemail I would prefer to not have voicemail at all. Can it be disabled?
I have topped up my account for renewing the £15 bundle before expired. The O2 text stated that £15 was taken from the balance for the bundle and immediately effective till January. My account’s balance is deducted but it shows “no allowance”. So I p...
Hello, First problem, My '£10 Rolling plan' tariff was expected to be renewed last Thursday, but I don't understand the reason, it was NOT. Then, second problem: When I tried to enter my debit card details both My O2 application or a pc web browser, ...
Hello, I topped my new sim today with £15 thinking I would be getting the £15 Big Bundle of 20gig for the month.Instead I have been given a £10 big bundle with 7gig of data znd a Spare balance of £5. If I try to use the £5 to add on, it allows only 5...
Need to change number
Since Yesterday evening I haven't been able to top up my Classic PAYG, on which my balance is only 72p. in the My O2 app and trying on the My O2 website on my laptop I just get :"We couldn’t process your paymentSorry, it’s not been possible to take y...
