Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52835 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26731 Views
  • 19 replies
  • 2 kudos

Resolved! Tariff

My data ran out but my tariff renewal date isn’t until the next 2 weeks. Any way I can restart my data bundle afresh?

Owen2 by Level 1: Joiner
  • 679 Views
  • 3 replies
  • 0 kudos

Resolved! Pac code

I just want my PAC code! Texting 65075 just gets a reply of cant have it, try later. Or call 202... which doesn't work. Or try my o2 which has no facility to request a PAC code.I just want to leave with my number!!

Mb8 by Level 1: Joiner
  • 884 Views
  • 5 replies
  • 0 kudos

Resolved! How on earth do you chat to customer services!

I am trying to either speak to an actual person or chat message customer services but it seems impossible! Keeps sending me around in circles. Can a customer service person make contact with me?Thankyou

Robtop by Level 1: Joiner
  • 720 Views
  • 4 replies
  • 0 kudos

Resolved! Top up

I have just topped up and need to use my internet now can I renew my top up?

Resolved! Auto Top Up

Hi there, I recently got a new card and tried to change my auto top up details but keeps coming up saying "An issue has occured please try again". I've done this several times over a several day period. Is anyone aware of current issues with this or ...

Resolved! Return credit to O2 account from bundle that was automatically bought

Hi,I just added £10 to my O2 account. My goal in doing this was to keep my phone number live while out of the country for a few months. Unfortunately, the £10 was automatically used to buy an O2 monthly bundle. Of course, this bundle is no use to me ...

DadaK by Level 1: Joiner
  • 856 Views
  • 4 replies
  • 0 kudos

Resolved! Account access

can somebody please help me norh of my o2 numbers have been disconnected because I haven’t paid the bills. However I need to get verification codes via Text message but I’ve got no service

rjb86 by Level 1: Joiner
  • 534 Views
  • 2 replies
  • 0 kudos

Resolved! PAC code

Hi, I'm trying to get my PAC code. First I tried via 65075 but I get a text message back saying there's a problem with the system and asking me to try again later. I tried multiple times and this error message comes back consistently... I thought I w...

jsa by Level 1: Joiner
  • 2360 Views
  • 7 replies
  • 0 kudos