Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Tariff

I would like to change my tariff to the £15 one please

Resolved! SIM card not activating

Hi got my pay as you go sum topped up 10£ to activate it but I cannot call is send txt messages even tried calling the number from my other phone but voicemail comes up so I need to do anything else?

Resolved! New Sim card but same number

Hello, maybe who now what į need doing. Im explain My situation, im Have o2 number but im lose sim card, what į need doing - į need New Sim card but same number

Resolved! No wifi

hi my wifi went off Christmas eve and still not come back on running out of data can you help

Resolved! Adult content is on

unlock my adult content

Resolved! Charged extra

I added to my balance and then also changed my tariff from 15£ to 10£ bundle but was charged for the 15£ bundle. Wanting to know how I can get credited the extra 5£ that was taken

Resolved! No credit

I swopped over to o2 yesterday, I had already purchased the £10 bundle with sim card but it keeps telling me I have no credit so cannot make any calls or send messages.

Resolved! Keep my number

I have just changed to monthly payments and want to keep my number

Resolved! Lost number

morning I lost my o2 pay as you go phone but I need the the number as its important but trying to get through to o2 is impossible as they say they will text me a code ect but I have no number for them to text and advise

Resolved! voucher

I can not top up using a voucher?

O2

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