Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52208 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26358 Views
  • 19 replies
  • 2 kudos

Resolved! international texting

i bought the pay as you go on a nokia g11 and it says i have unlimited international texting but it wont let me use whatsapp or messaging internationally so i wanted some clarification

kylie4 by Level 1: Joiner
  • 530 Views
  • 2 replies
  • 0 kudos

Bundle

Hi When I top up my PAYG phone using a voucher it automatically converts to a bundle. I would prefer to keep my money rather than the bundle. How can I do that

Tanisha by Level 1: Joiner
  • 426 Views
  • 1 replies
  • 0 kudos

Bundle

Hello. I got started on my lads phone but ten pounds on his phone he didn’t get any data too use. I see there’s a15 pound bundle it says with 20 gb. For internet use is that enough for my lad as he only uses calls a odd time it’s for use of internet ...

Hayden by Level 1: Joiner
  • 365 Views
  • 1 replies
  • 0 kudos

Resolved! Data

Hi I am stuggling with my data keep running out, I need it for work and I am spending a fortune adding bolt ons is there a better deal I can get? Thanks

Hannah27 by Level 1: Joiner
  • 425 Views
  • 1 replies
  • 0 kudos

Resolved! SURFPLUS

I'm on pay as you go. I accepted the SURFPLUS offer, had sms over 40 minutes ago confirming 1GB of data and 100 mins of calls however sending text for balance and logging into account shows only 500mb of data. Will the other 500mb show up sometime. N...

Max7 by Level 1: Joiner
  • 752 Views
  • 1 replies
  • 0 kudos

How do I get Double data???

New customer trying to get double data. 1. I put the SIM card in and tried to send a text to 2424 as required with "DOUBLE", wouldn't send. 2. I topped up £10 and immediately you chose my tariff for me. I had no option at this point. 3. I tried to se...

Mac8 by Level 1: Joiner
  • 566 Views
  • 2 replies
  • 0 kudos

Resolved! Registering a new device problems

Basically, the mobile i was registered with on 02 and using is very old and now busted and i am now using my son's spare mobile.I have tried registering this device on my 02 and it refused me as its ''registered to somebody else''.I am paying for my ...

Jonny1969 by Level 1: Joiner
  • 504 Views
  • 1 replies
  • 0 kudos

Resolved! PAC

Hi, my name is Beata, phone no xxxxxxxxxx, email xxxxxxxxxxxxx@xxxxxxxx. I'd like to get my PAC because I am leaving 02 but I'd like to keep my number. I text PAC to 65075 few times but I've got the same answers: "There's been an issue processing you...

BeataK by Level 1: Joiner
  • 920 Views
  • 3 replies
  • 0 kudos