Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! data

basically i bought the 15 pound bundle last month and i still had a lot of data left and i would like either a refund or my data back as i want my full moneys worth

Resolved! Son accidentally used data while aboard

Can't speak to anyone. Son accidentally used data while aboard......charged £50 for 50mb. I'm possible to talk with O2. Happy to pay cost price. If not I will just cancel my dd. See you in small claims

Resolved! change from pay as you go

I would like to change my pay as you go to a monthly contract

Resolved! Split Port - Porting Issues from O2 to Lebara

I ported over my O2 PAYG number to Lebara yesterday and by early afternoon I could send and receive texts and make phone calls - All showed with my correct number. However, I'm unable to receive any phone calls on my number. When people call it doesn...

Resolved! change my sim

Hi, I have a pay as you go SIM and want to change to a monthly contract but I want to keep my number, can you help me?

Resolved! Changing tariff

I've just topped up £20 to change my tariff to the £20 big bundle, but its not letting me do it even though i have £20 credit

Resolved! Converting top up balance to data

How do I convert a balance to data. I have £15 and want best deal. New here

Resolved! Change tariff

Hi, so I wanted to change my tariff (big bundle 15pounds) but it says it will start on 17 February 2038? Thank you

Resolved! Number does not work

Hi I need to unlock my number as suddenly.has stoped working no signal . Can you help Zuzana

Resolved! Still no delivery

Placed an order for a pay as you go sim on 1st August 22 and I still haven't received. Says 3 days but I've allowed longer and still not received. It also doesn't show on my orders.

O2

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