Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 54616 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27675 Views
  • 19 replies
  • 2 kudos

Resolved! Changing from Original to Classic PAYG

I don't use my mobile phone much and am currently on the very old Original payg. This is much more expensive than the current Classic payg. If I change tariffs, does anyone know whether the credit I currently have (about £10) will be transferred to t...

Resolved! changing my sim card

im changing phones from nokia to apple i phone 6, i need to changer my sim card to suit

Anonymous by Not applicable
  • 1015 Views
  • 2 replies
  • 0 kudos

Resolved! New device new sim-need to change old number to new number on o2acc but it wont let me!

I have a samsung a3 given to me an have out a new o2 payg sim in as its locked to the network.when i logged into my o2account it is showing my old o2 number.How can i change it to my new o2 number on my o2 account?i have tried requesting the change b...

Anonymous by Not applicable
  • 1391 Views
  • 2 replies
  • 0 kudos

Resolved! £20 Pay as you go credit showing as £10

Hi Not too sure if anyone can help but i bought a £20 credit from the O2 website but when i text balance to the number it shows that i have £10 credit. Not sure who i can contact about this, is there an email address i can use?Lee

Anonymous by Not applicable
  • 2589 Views
  • 9 replies
  • 0 kudos

Resolved! Big Bundle

Is there any way to stop the bundle call remark being said before a call is made?

Anonymous by Not applicable
  • 4352 Views
  • 12 replies
  • 0 kudos

Resolved! Retaining or using a pay as you go balance

I have Pay and Go phone with a large balance that I do not want to lose. I need to take my existing number (via PAC code) to a new network but could retain a presence on o2 with my current phone AND BALANCE and a new number. Alternatively use the bal...

Buzz1 by Level 1: Joiner
  • 2462 Views
  • 7 replies
  • 0 kudos

Resolved! getting back my old pay as you go number?

hello everyone, i recently changed my pay as you go number due to getting plently of texts from unknown numbers. not thinking at the time my online banking sends me a code through to my old number everytime i sign in, is there anyway i can get this n...

Anonymous by Not applicable
  • 3334 Views
  • 7 replies
  • 0 kudos