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Level 1: Joiner
Posts: 1
Registered: ‎12-01-2019
Accepted Solution

Phone

How do I get msgs from an old number

Level 63: Greatness Assured
Posts: 11,963
Registered: ‎31-03-2010

Re: Phone

@Stacey1 If the number is now inactive you cannot retrieve any messages. If it has been some time since you used the number it may have been reassigned to someone else.

I DO NOT WORK FOR O2

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Posts: 66,796
Topics: 661
Registered: ‎14-01-2013

Re: Phone

@Stacey1

If its been about 6 months since you last used it, you could call customer services on 4445 and ask if the number could be reactivated. You may have to top up if you have no credit on the phone

https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

*The Game Is On*


Community Manager
Posts: 3,950
Registered: ‎18-04-2018

Re: Phone

Hi @Stacey1, and welcome to the forum Wave How are you getting on with this? Do you need any further help?

Check out some of the recent discussions:
Access for You: Registration - Find out how to register for our Access for You service.
Gig tickets giveaway!! Smiley Wink Interested in any O2 Academy gig? Let us know for a chance to get free tickets!
Review of the Samsung Galaxy A50 - Read our latest device review by member Poppysmum.
Priority tickets calendar! 10-16 June - Check out which tickets are going on sale or pre-sale this week on Priority!


If you'd like to take part, why not register? Smiley Happy
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