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Level 1: Joiner
Posts: 1
Registered: ‎12-01-2019
Accepted Solution

Phone

How do I get msgs from an old number

Level 62: Glorious
Posts: 11,547
Registered: ‎31-03-2010

Re: Phone

@Stacey1 If the number is now inactive you cannot retrieve any messages. If it has been some time since you used the number it may have been reassigned to someone else.

I DO NOT WORK FOR O2

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Posts: 63,003
Topics: 650
Registered: ‎14-01-2013

Re: Phone

@Stacey1

If its been about 6 months since you last used it, you could call customer services on 4445 and ask if the number could be reactivated. You may have to top up if you have no credit on the phone

https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

*The Game Is On*


Community Manager
Posts: 3,315
Registered: ‎18-04-2018

Re: Phone

Hi @Stacey1, and welcome to the forum Wave How are you getting on with this? Do you need any further help?

Check out some of the recent discussions:
What do you look for in a new tablet Let us know what your criteria are when picking up a tablet!
MWC - The future with 5G Have a look at some potential 5G uses, and let us know what it means to you!
Which O2 Academy gig are you most interested in this year? Check out what's coming up and let us know which gig you fancy!
Samsung S10 range - Pre-order now on O2 - Find out the latest info on Samsung's announcement and join the conversation! 


If you'd like to take part, why not register? Smiley Happy
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