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Level 1: Joiner
Posts: 1
Registered: ‎12-01-2019

Phone

How do I get msgs from an old number

Level 61: Brainiac
Posts: 11,221
Registered: ‎31-03-2010

Re: Phone

@Stacey1 If the number is now inactive you cannot retrieve any messages. If it has been some time since you used the number it may have been reassigned to someone else.

I DO NOT WORK FOR O2

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Posts: 60,527
Topics: 642
Registered: ‎14-01-2013

Re: Phone

@Stacey1

If its been about 6 months since you last used it, you could call customer services on 4445 and ask if the number could be reactivated. You may have to top up if you have no credit on the phone

https://community.o2.co.uk/t5/How-to-Guides/How-to-Top-Up-PAYG/ba-p/1156408

*The Game Is On*


Community Manager
Posts: 2,691
Registered: ‎18-04-2018

Re: Phone

Hi @Stacey1, and welcome to the forum Wave How are you getting on with this? Do you need any further help?


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