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17-07-2020 21:05 - edited 17-07-2020 21:09
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17-07-2020 21:05 - edited 17-07-2020 21:09
Can anyone help please.
seen on online that existing PAYG classic customers now need to top up at least every 6 months to prevent their number being cut off. This apparently needs to be done even if the phone is used and there is existing credit. I cannot find this in the terms and conditions.
Can anyone give me a definitive answer please?
Thanks
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17-07-2020 21:13 - edited 17-07-2020 21:14
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17-07-2020 21:13 - edited 17-07-2020 21:14
For Classic PAYG to keep your number active, you need to make a chargeable activity (text or call) every 6 months and top up every 999 days.
It's been like this for years and not changed.
Veritas Numquam Perit
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17-07-2020 21:13 - edited 17-07-2020 21:14
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17-07-2020 21:13 - edited 17-07-2020 21:14
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on 17-07-2020 23:26
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on 17-07-2020 23:26
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

