Transfering number to PAYG Classic 321

[geegee888]

My current network provider (1p)  is changing terms and conditions so I'm switching to O2 classic 3-2-1.

I will be requesting the PAC code from my current service provider soon.

I've read the following on giving the PAC code to O2, but there's no such menu on either the web interface or app.   Do i need to call customer service or is the menu hidden somewhere else?

Thanks

You can give us your PAC code when you order your new O2 connection or at any time afterwards.
Log in to My O2 to transfer your current mobile number to your new O2 connection.

• In My O2 web: Go to the menu and select ‘Switch to O2’ and then ‘Move my number’.
• On the app: Go to ‘Support’, and then ‘Keep your number’.

[MI5 · Accepted solution]

@geegee888 

Classic 321 is no longer available from O2, however, to give your PAC you need to contact O2.

Guide: How to find help & contact O2 

Guide: Migration & porting into O2 

[geegee888]

@MI5  Thank you.  Will give support a call. 👍