Transferring existing o2 number to new o2 contract

Kdog · ‎01-12-2025

Hi 👋🏼

I am a current o2 customer and my contract runs out in a couple of days. The upgrade options weren’t great , so instead I have ordered a new sim only contract via my account. However, it’s looks like it will have a new phone number. I haven’t cancelled my old contract yet. New sim arrives in 5 ish days. Is there a way for me to transfer my current number over to the new sim?

thank you !

MI5 · ‎01-12-2025

@Kdog

You should just be able to call and migrate your number Guide: Migration & porting into O2

If they refuse, get your PAC and port out to another network on PAYG then port back in.

Guide: How to get your PAC [June 2021 Update]

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