Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

8gb Big bundle free sim hasn't arrived after 1 week now

Hi i was just wondering if i could get an update on the sim i ordered as it still hasn't arrived [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

payment being declined

Hi, i'm trying to pay for the £20 tariff pay as you go for my o2 and my payment continues to be declined. I tried to pay for it using 2 of my bank accounts and the payment is being declined. Can you please look into it?. Thanks.

Billing

Registered on Tuesday, when I arrived home prompted to top up an additional ten pounds ?

Resolved! PAYG Tariff Options for Abroad? (eg. Canada for 10 days)

Are there any data options available to me as a PAYG customer that I can use while staying abroad in Canada for the 10 days, or is the Travel Opt-in £1.99/day for 100MB data the only thing available to me? I don't mind the texts & calls so much as re...

Unable to use my phone abroad on Pay as you Go - calls and texts are not working

Hello, This is my third time when I'm abroad and my tarif does not work as intended.I am unable to make and receive any calls as well as I cannot send any text messages.I can receive texts and I can use my data.After several attempts to speak with cu...

Visual voicemail not available on iPhone

Please advise on how to turn on my visual voicemail

Data usage

Hi I have had a message saying I have used 80% of my data allowance but I don’t think I have been using it can you please help thank you

Tariff date

I need my tariff to start today

Remove bolt on

hi, I want to deactivate the 30 data big bundle v2 tariff and activate the 20

Alternative O2 top up number?

Hi folks, I no longer use O2 having been ripped off by the company once too often, but my elderly aunt does and I top up her phone via voucher from my owm phone. The thing is, not being on O2 it works out expensive to use the 0845 number, costs aroun...

O2

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