Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 53440 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 27066 Views
  • 19 replies
  • 2 kudos

Credit

I have £15 credit I want to get the £15 bundle for pay as you go but it wants me to pay by bank and doesn’t let me use my top up

CorbinT by Level 1: Joiner
  • 281 Views
  • 1 replies
  • 0 kudos

tarriff

Hi there, i bought the £15 tarriff except need it to start ASAP as opposed to 6th of august. Is there any way to do this? Many thanks.

erin2702 by Level 1: Joiner
  • 209 Views
  • 1 replies
  • 0 kudos

Direct debit

Hello, is like to change my direct debit details.  

Piroukay by Level 1: Joiner
  • 319 Views
  • 2 replies
  • 0 kudos

Resolved! £30 Big Bundle

does include data, calls, and minutes abroad (Colombia)? 

doug4 by Level 1: Joiner
  • 354 Views
  • 1 replies
  • 0 kudos

Bill payment

I have cancelled my contract. I’m still getting emails to pay the bill. The O2 app is not giving the option to pay.how can I pay it. My Acc no is *********. my name is Naseera ******* address is ************ [Mod edit: Please do not share personal de...

Naskhan by Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

Cancel contract

Hi, there has been a recurrent fee of 15.99 leaving my account every month to O2 but I do not have an O2 sim - can you cancel this for me?

Poori by Level 1: Joiner
  • 365 Views
  • 3 replies
  • 0 kudos

Top up

Hi I have tried 4 times to top up on my card and another 2 times on another card but it is saying it cannot process the payment for the £15 bundle as I have just got a new sim card.

Ella5 by Level 1: Joiner
  • 433 Views
  • 2 replies
  • 0 kudos