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Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 53440 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 27066 Views
  • 19 replies
  • 2 kudos

Data calls

Hello I’m currently job hunting but I have no calls or data can you help

James51 by • Level 1: Joiner
  • 325 Views
  • 2 replies
  • 0 kudos

Changing numbers

Hello I've currently lost my phone and was wondering if there was a way to swap my old number without access to the phone

Chris95 by • Level 1: Joiner
  • 474 Views
  • 3 replies
  • 0 kudos

Overcharged

Good evening I have just been on my online banking and it shows I have been charged £20 twice, as I am a pay as you go customer it said the transaction was unsuccessful on the app. So I waited 5 minutes and tried again, and I now have my balance. How...

03user by • Level 1: Joiner
  • 307 Views
  • 1 replies
  • 0 kudos

O2 Impacting my Credit Score

Hi, I called O2 a few months back because my direct debit had been cancelled following the Virgin Media swap over. O2 reassured me that the direct debit was reinstated, however the Individual I spoke to only reinstated the payment for the phone and n...

Ahonsi122 by • Level 1: Joiner
  • 1967 Views
  • 9 replies
  • 0 kudos

payment being declined

Hi, i'm trying to pay for the £20 tariff pay as you go for my o2 and my payment continues to be declined. I tried to pay for it using 2 of my bank accounts and the payment is being declined. Can you please look into it?. Thanks.

Frantisek by • Level 1: Joiner
  • 254 Views
  • 1 replies
  • 0 kudos
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