Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

I want to change my bundle but can't because my address doesn't appear

Hi I want to change my bundle but I can't because when you pick your address from the dropdown menu for billing my house number doesn't appear. It is a new house but I've been living here nearly 2 months and my bank details are set to the address. Wh...

renev tariff

can I please use my balance to renew my £10 bundle

Top up

Trying to top up cant receive code message as phone has no credit

Plan is not reflected

I have recharged a new rolling plan but it hasnt been reflected on my device

Restart my new tarif from today

Hi, I intended to restar my daughters tarif yesterday as she ran out of data. I decided to increase her tarif and now it's set to start from 1st July. Is there a way to have this tarif start today instead?

Resolved! How often to use my sim to keep it active

I am new to o2 I live outside the UK I need to transfer only my blocked number from giff gaff. How often do I have to use the card or top it up to keep it active all the time

Help

More info (Highlight to read)Hi there I was wondering if you could add a bundle until my payday please Hi there I was wondering if you could add a bundle until my payday please