This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay As You Go
Get help and support from other community members with Pay As You Go.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by • Former Staff
  • 55906 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by • Former Staff
  • 28195 Views
  • 19 replies
  • 2 kudos

Top up

Hi I have accidentally topped up my phone rather than re entering my card details to get my rolling plan reinstated. Is there anyway to get the credit transferred over to my rolling monthly plan?

TC511 by • Level 1: Joiner
  • 572 Views
  • 5 replies
  • 0 kudos

Number migration problem

I used a PAC to bring a number from EE to o2 payg, the advisor then sold me a paym after this request was submitted. So he advised once the migration was done to contact o2 again to migrate o2 payg to o2paym.I did this and I have nothing but trouble ...

SiSi by • Level 1: Joiner
  • 1018 Views
  • 6 replies
  • 0 kudos

change plan

please i do not want the 30 data big bundle i want pay as you go

PAYG £10 rolling contract - iphone 15 Pro Use in Canada

I have just switched to a rolling plan- £10 /month and still have £10 credit balanceI have installed an esim and plan to use this for data while in Canada.I dont want to use the phone for calls / txt/voice messages while away As I can not add a Spend...

GC58 by • Level 1: Joiner
  • 356 Views
  • 2 replies
  • 0 kudos

TOP UP NEW PHONE

I am trying to top up it won't accept my bank card 

lizzie4 by • Level 1: Joiner
  • 405 Views
  • 3 replies
  • 0 kudos

Transferring number to new sim

I have the pac code to transfer my number and can’t find the number I need to ring. I also want to set up as pay monthly

Kim1975 by • Level 1: Joiner
  • 312 Views
  • 1 replies
  • 0 kudos

Rolling Plan

Hi. I would like to cancel a rolling plan I have on my IPAD that the contract was complete a few months ago. I did not realise that this happened so i have been paying for the last 6 months. How do i go about doing this? Thanks [mod edit: as this is ...

cs1999 by • Level 1: Joiner
  • 292 Views
  • 1 replies
  • 0 kudos

O2 rewards

I used my o2 rewards balance to claim an Amazon e-code voucher over two weeks ago. Still haven’t received it. After 4-5 phone calls I still don’t know what to do. I am given difference telephone numbers I call them and it’s just to top up credit or I...

Luke66 by • Level 1: Joiner
  • 619 Views
  • 2 replies
  • 0 kudos

Cannot connect My O2

Phone calls and sms do not work, but mobile data is Ok!

Gery by • Level 1: Joiner
  • 309 Views
  • 1 replies
  • 0 kudos
Top Kudoed Authors
View All
Top