Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 67300 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 35134 Views
  • 19 replies
  • 2 kudos

Leaving the UK. Monthly Pay as you go

Hi just a few questions. I have been on a monthly tariff for ever and am now leaving the country indefinitely and want to still have my number so I can be contactable. I'm thinking pay as you go and was wondering how it works... How often do I need t...

Scottlock by Level 1: Joiner
  • 784 Views
  • 2 replies
  • 0 kudos

No sim

I haven’t received my new sim, new despite being charged money for it [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Dobson by Level 1: Joiner
  • 517 Views
  • 1 replies
  • 0 kudos

Rolling Plan and Roaming

Hello, I returned home to Ireland (ROI) on September 12th and returned back to GB on September 21st. During the whole duration of my visit, I was unable to make or receive calls or text messages. Mobile data worked sporadically. I also had £35 credit...

Treasaom by Level 1: Joiner
  • 987 Views
  • 1 replies
  • 0 kudos

UK landline numbers

I am currently on a £10 Bundle unlimited minutes and texts and data. I live in Bulgaria but make frequent visits to the UK, so decided to keep my UK phone as o2 kept the roaming. Since July when trying to phone UK landlines only, they come up as perm...

RKHTE by Level 1: Joiner
  • 1054 Views
  • 3 replies
  • 0 kudos

Switch

I am trying to switch my number from a business account to pay as you go. How do I do this

Jamie199 by Level 1: Joiner
  • 550 Views
  • 1 replies
  • 0 kudos

Receipt

I need a receipt for my monthly top ups

Staggs1 by Level 1: Joiner
  • 1549 Views
  • 8 replies
  • 0 kudos

20202 not working

when i text BALANCE to 20202 i am not getting any response, i need to know how much data i have left

International calls bolt on active but disconnected from my call for low balance.

Hi, I don't understand my tariff. I don't use the phone for any data but the only way to get international calls seemed to be to het a minimum bundle of £10 and then add a bolt on for £2. I logged in today to check and I have the bundle data which I ...

Urgent abroad

Hello, I am on the 15£ bundle and i am currently in greece, the data works however i cant seem to make any calls or texts to greek numbers and uk number! More importantly, i am trying to get my PAC and the messages will not go through. I am receiving...

Dee_Gray2 by Level 1: Joiner
  • 611 Views
  • 1 replies
  • 0 kudos

Sim not activated

I would like this number to be activated ************ [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Rosine by Level 1: Joiner
  • 575 Views
  • 1 replies
  • 0 kudos