O2 rewards

[Luke66]

I used my o2 rewards balance to claim an Amazon e-code voucher over two weeks ago. Still haven’t received it. After 4-5 phone calls I still don’t know what to do. I am given difference telephone numbers I call them and it’s just to top up credit or I get passed to someone else who doesn’t know what to do either. It’s very frustrating. Can someone please help?

thank you 

[madasaf1sh]

@Luke66 

There is no one on this community that can help, as this is a customer to customer community, so you will have to persevere with Customer Services Guide: How to find help & contact O2  It might be worth trying the Social Media options linked above

[MI5]

@Luke66 

This is a customer to customer community, not O2, so we cannot access your account, sorry.

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 4445

Guide: How to find help & contact O2