Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 51445 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26008 Views
  • 19 replies
  • 2 kudos

Resolved! Sim card

If I buy a new sim free mobile, can I use my current sim card in new mobile?

Rabsco by Level 1: Joiner
  • 364 Views
  • 2 replies
  • 0 kudos

cannot make calls or send messages while abroad in Europe

I've spoken with O2 and added necessary bolt ons, waited 24 hours and still cannot make calls or send messagesWondering what to do next. Calling O2 costs me a lot of money from here using skype (sadly the only option i have)

geo-li by Level 1: Joiner
  • 362 Views
  • 2 replies
  • 0 kudos

No internet abroad

I have arrived in Europe and I have no internet I need it please 

Jodie31 by Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos

Trying to change my auto top up

I'm trying to amend my auto top up but it keeps kicking me back to sign in page even though I'm already signed in.

sue410 by Level 1: Joiner
  • 382 Views
  • 2 replies
  • 0 kudos

Mobile Data

It doesn’t let me use my mobile data hotspot and when I try to activate it it says unavailable and to speak to 02.

CorbinT by Level 1: Joiner
  • 463 Views
  • 3 replies
  • 0 kudos

Resolved! Money taken yet phone not topped up!

Hello I have just switched from pay as you go to. Rolling plan and it has taken £17.50 off me however I’m still sat with no data etc!

Member by Level 1: Joiner
  • 367 Views
  • 1 replies
  • 0 kudos

Resolved! Topup

I recharged by doctor sim & they get a pin...but i cant recharge or cant make a call...due to out of UK...please help

Vaskar by Level 1: Joiner
  • 27376 Views
  • 1 replies
  • 0 kudos

Tariff

i recently changed my tariff to the £15 rolling plan that is due to go active on the 2nd but i’m running out of data so what can i do?

dexrah by Level 1: Joiner
  • 329 Views
  • 1 replies
  • 0 kudos

Resolved! wifi calling

please can you enable wifi calling on my pay as you go sim

JB771 by Level 1: Joiner
  • 650 Views
  • 3 replies
  • 0 kudos

Rolling plan

Hi, I have a Rolling plan with 50gb of data. But second month I can use only 25gb because the messages what I am getting saying to me that I am in Europe zone, but all this time I am in London. Please fix this, because I am getting tired to paid extr...

swaxas by Level 1: Joiner
  • 265 Views
  • 1 replies
  • 0 kudos