Get Help with Pay As You Go

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Resolved! Money taken yet phone not topped up!

Hello I have just switched from pay as you go to. Rolling plan and it has taken £17.50 off me however I’m still sat with no data etc!

Resolved! Topup

I recharged by doctor sim & they get a pin...but i cant recharge or cant make a call...due to out of UK...please help

Tariff

i recently changed my tariff to the £15 rolling plan that is due to go active on the 2nd but i’m running out of data so what can i do?

Resolved! wifi calling

please can you enable wifi calling on my pay as you go sim

Rolling plan

Hi, I have a Rolling plan with 50gb of data. But second month I can use only 25gb because the messages what I am getting saying to me that I am in Europe zone, but all this time I am in London. Please fix this, because I am getting tired to paid extr...

Resolved! Cancel my rolling plan

I have moved counties and want to cancel my O2 pay as you go rolling plan. I do not need to switch networks within the Uk, I just want to cancel completely.

Where’s my credit gone?

I topped up with my credit card to get my unlimited calls and texts and then I added another £10 to make a text message purchase so I thought I had £5 left and then I downloaded the app to get a further £5 credit and last week I paid another £10 for ...