Pay As You Go
Get help and support from other community members with Pay As You Go.
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Community Manager
  • 36 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 15 replies
  • 2 kudos

Resolved! Nano sim

How do I changed standard size sim to a nano sim ??

Pay As You Go Sim

Hi there, I want to buy a pay as you go sim card, but I am unclear on some things and was wondering if you can help me. Do all your sim cards come with a bundle? Also is it possible to cancel the bundle and then top it up when I want. For example, I ...

Neelz by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Disconnect my SIM

I thought o2 would be a good SIM to power my old smartphone but I have just seen that wifi calling isn't supported so the show is well and truly stopped - I will have nothing to do with a mobile operator that doesn't offer this. Luckily I used my cre...

ethelred by Level 1: Joiner
  • 2 replies
  • 0 kudos


Does anyone know the best way to unlock a basic nokia phone and how long does it take?

b4u2 by Level 6: Acolyte
  • 1 replies
  • 0 kudos

Resolved! Unexplained charge

I have just topped up my pay-as-you-go phone with £15. Previous to this, my balance was £3.95. My balance now shows as £18.45. Why have I lost 50p?

chipmunk by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Balance Pop Ups

HiI have recently joined O2 on Pay as You Go. Whenever I send a text or make a call this is followed by a Pop Up giving my balance, which often doesn't change as it is included.This morning I sent quite a long text and the pop up would not stop 'popp...

Theshed by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! Top up

I just top up my sim £15, but I have not received the money

Iwona3 by Level 1: Joiner
  • 1 replies
  • 0 kudos