Pay As You Go
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Forum Posts

Pay and Go hub

Hey everyone, Welcome the to the Pay and Go hub! This thread is a handy index where you can find help and information about the main Pay and Go questions that we see on the community. If you have a question about topping up your balance, setting up a...

Martin-O2 by Former Staff
  • 52828 Views
  • 79 replies
  • 2 kudos

FAQs: Pay As You Go

Hi all, welcome to the Pay as You Go board! If you have a PAYG account or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your query req...

Marjo by Former Staff
  • 26721 Views
  • 19 replies
  • 2 kudos

refund

i had a payment come out of my account for a top up on my rolling tariff. would it be possible to get that refunded back into my account as the payment came from my mothers card. myself and my mother didn’t realise it was set up as a standing order, ...

joshua3 by Level 1: Joiner
  • 173 Views
  • 1 replies
  • 0 kudos

Keep my number

I have my PAC code but can't see how I tell o2

R2D2 by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

Close account

I want to close my account as I am being charged for a sim I’m not even using. I don’t want your service thank you

2757 by Level 1: Joiner
  • 233 Views
  • 1 replies
  • 0 kudos

Top up

Trying to top up cant receive  code message as phone has no credit

Plan is not reflected

I have recharged a new rolling plan but it hasnt been reflected on my device

Yadhu by Level 1: Joiner
  • 237 Views
  • 1 replies
  • 0 kudos

Restart my new tarif from today

Hi, I intended to restar my daughters tarif yesterday as she ran out of data. I decided to increase her tarif and now it's set to start from 1st July. Is there a way to have this tarif start today instead?

KHaigh1 by Level 1: Joiner
  • 317 Views
  • 2 replies
  • 0 kudos

Resolved! How often to use my sim to keep it active

I am new to o2 I live outside the UK I need to transfer only my blocked number from giff gaff. How often do I have to use the card or top it up to keep it active all the time

96 by Level 1: Joiner
  • 413 Views
  • 1 replies
  • 0 kudos