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My card being charged but account was not topuped

Ewa24
Level 1: Joiner
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on ‎29-01-2024 12:21

on ‎29-01-2024 12:21

Hello, 

my card was charged £15 on the friday night for my tarrif but my account was not top up. 

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madasaf1sh
Level 77: Grand Master
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on ‎29-01-2024 12:23

on ‎29-01-2024 12:23

@Ewa24 


Lots of reports of this, and you will need to speak to Customer Services on 4445 or 0344 809 0222

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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