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My card being charged but account was not topuped

Ewa24
Level 1: Joiner
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on ‎29-01-2024 12:21

on ‎29-01-2024 12:21

Hello, 

my card was charged £15 on the friday night for my tarrif but my account was not top up. 

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madasaf1sh
Level 78: King of Kings
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on ‎29-01-2024 12:23

on ‎29-01-2024 12:23

@Ewa24 


Lots of reports of this, and you will need to speak to Customer Services on 4445 or 0344 809 0222

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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