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Order not showing up

Riley-N
Level 1: Joiner
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I ordered a pay monthly sim through Uswitch, however when I go into my “My O2” account, there are no orders. I would just like to check weather the sim has actually been ordered as I don’t want to be charged for a sim that isn’t even registered to me.

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jonsie
Level 94: Supreme
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

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Amystitch
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Hey, I am having the same problem. What happened in the end please ?

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Oxonian
Level 39: Midshipman
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This thread is nine-months' old @Amystitch so it is unlikely that @Riley-N will respond. 

 

Have you contacted the sales' team as per the suggestion above ? That's you best move ! 👍 

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MI5
Level 94: Supreme
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Already answered your other post @Amystitch 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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