Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

when will i be switched back on

I’ve set up a payment arrangement for my arrears. when will i be switched back on?

Pending

I need a pending transaction from my account of £25 but was only meant to pay £5 so i need it cancled so it gose back in my account please

Billing

Why does my bill have 2 charges for Disney +

Bill

Why have I been charged for 7 mms to the same number when I haven’t even sent 7 messages to this number this month

New account

Hello . So I am new to o2 I have just opend a acount as my friend told me about the Apple Watch deal . I just added it to my basket but I don’t understand it . Do the AirPods come with the watch as they’re not in my basket . How do I claim the offer ...

Leaving O2

I’m leaving o2, how do I give notice?

Payment plan

Please can i setup repayment plan by dividing my arrears?

Restrictions on account

I wanted to know if I can have my services put back on and pay all outstanding Amounts on the 3rd of July due to changing jobs my payment dates have changed and made my last payment bounce.

Data Usage

Why am I receiving texts and emails saying I have used 12 gb over my allowance but when I sign into account showing I have 28gb allowance

Close my account

I wish to terminate my account

O2

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