Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Leaving o2

Why is it so difficult to get through to O2 customer service via telephone? I just want to cancel my current contract with O2, before moving abroad. I have cancelled my bank account. I just need to tell this to O2, but after reading some of the topic...

Out of contract, offered different tariff, now left - HUGE BILL

First of all Im writing this here as my previous attempts at getting through to O2 either on my O2 handset or by landline have proven fruitless exercises. Waiting for 50+ minutes on hold for a PAC a couple of weeks ago before abandoning all hope and ...

End contract when contract ends

Unless I am missing something, it is incredibly difficult to find out 'how' to inform o2 that I want to end my contract when the renewal is up. All of o2's 'helpful guides' suggest that I inform o2 30 days prior to the contract ending, how? There are...

Automated Voice

Hi can anyone explain why the automated voice when i selected an option does not work --Get these text mesages for "Toby"!! and i wish not to receive them -- i tel 2220 to have them stopped press the key for option 2 the automated voice just keeps on...

MY O2

I got my daughters a contract phone each last month, i have received an email saying my bill is ready to pay and I can check it online, however when I log into my o2 account i cant find any bills at all. Also can i add a second mobile number as, at p...

Resolved! 4-months old iPhone 4S & 2-year long contract - can I change phones?

Hi, I've signed a 2-year long contract for an iPhone 4S. Actually did it via Tesco Mobile website (the difference was the phone was free whereas O2 was charging around £50 for it...), but that shouldn't change anything I guess...? After the latest up...

What happens when simplicity is cancelled?

Hey guys. Going to cancel my 30 day rolling simplicity contract. What happens when that is done.. will my sim just go back to being pay& go? As after i'll be buying a 24month contract and hope to keep same NO. I tried to do it through o2 but it is a ...

O2 Landline number

Could anyone tell me what the O2 landline number ending in numbers 1234 is ? It has appeared on my bill twice now and I did not call this number or text.

When does my contract end?

Can someone please tell me how to find out online when my pay monthly contract ends? I don't want it to automatically renew or anything. I've been following the FAQs and stuff and still can't find it.... I'm trying to call up 202 to find out that way...

SimSwap Not Working

Hello, Any help on this would be appreciated. I am trying to swap a sim over having got a new phone (Galaxy s3) that takes the micro sim.I've tried both the online simswap system and the text 20220 system but both keep rejecting my Sim serial number ...

O2

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