Order not showing up

[Riley-N]

I ordered a pay monthly sim through Uswitch, however when I go into my “My O2” account, there are no orders. I would just like to check weather the sim has actually been ordered as I don’t want to be charged for a sim that isn’t even registered to me.

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255