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Re: Keeping my number from shutting down
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on ‎09-12-2018 13:44

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Keeping my number from shutting down
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on ‎09-12-2018 13:50
Forget the website.
The rule is, and always has been, make a chargeable call or send a chargeable text once in any 6 month period and top up every 999 days. I have my wife's old number (for sentimental reasons) and kept it active this way for almost 7 years. Not forgetting that I used to work for O2...
Re: Keeping my number from shutting down
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on ‎09-12-2018 14:00
@jonsie wrote:Forget the website.
The rule is, and always has been, make a chargeable call or send a chargeable text once in any 6 month period and top up every 999 days. I have my wife's old number (for sentimental reasons) and kept it active this way for almost 7 years. Not forgetting that I used to work for O2...
Thats what I always thought...however you would agree the website needs changing? Nowhere can I find anything NOW about the 999 days ???
Re: Keeping my number from shutting down
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on ‎09-12-2018 14:09
It was info given to us by O2 staff years ago.
Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)



Re: Keeping my number from shutting down
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on ‎09-12-2018 14:14
@MI5 wrote:
999 days has never been published.
It was info given to us by O2 staff years ago.
Yeah well maybe things have changed. Either way I want to know? Pffftttt....
Re: Keeping my number from shutting down
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on ‎09-12-2018 14:21
The O2 website is chocker-block full of anomalies.....
I think admin have asked before and came back with our interpretation. They have definitely been asked the question though.
Re: Keeping my number from shutting down
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on ‎10-12-2018 14:39
Hey guys, thanks for the tag, I'll double check for you on our end and will post back once I have information.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
Re: Keeping my number from shutting down
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on ‎10-12-2018 14:45
Re: Keeping my number from shutting down
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on ‎10-12-2018 14:54
Whatever happened to the thread in which we posted and reported website errors? Did we give it up as a waste of our time?I
Btw. The unread post issue is getting much more prevalent now......can you report that again @Marjo?
Re: Keeping my number from shutting down
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on ‎10-12-2018 14:56