Keeping my number from shutting down

[Mint1955]

I have a pay as you go basic sim and don’t use it much but I really do need to keep this number active.

is there a time limit in which I have to top up to keep it active or before it gets automatically stopped etc

[MI5]

But obviously O2 will say differently as it creates them more revenue and they don't want people just topping up every 2 years, but they still need to service the needs of those users

[jonsie]

Forget the website.

The rule is, and always has been, make a chargeable call or send a chargeable text once in any 6 month period and top up every 999 days. I have my wife's old number (for sentimental reasons) and kept it active this way for almost 7 years. Not forgetting that I used to work for O2...

[Cleoriff]

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@jonsie wrote:

Forget the website.

The rule is, and always has been, make a chargeable call or send a chargeable text once in any 6 month period and top up every 999 days. I have my wife's old number (for sentimental reasons) and kept it active this way for almost 7 years. Not forgetting that I used to work for O2...

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Thats what I always thought...however you would agree the website needs changing? Nowhere can I find anything NOW about the 999 days ???

[MI5]

999 days has never been published.
It was info given to us by O2 staff years ago.

[Cleoriff]

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@MI5 wrote:
999 days has never been published.
It was info given to us by O2 staff years ago.

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Yeah well maybe things have changed. Either way I want to know? Pffftttt....

[jonsie]

The O2 website is chocker-block full of anomalies.....

I think admin have asked before and came back with our interpretation. They have definitely been asked the question though.

[Marjo]

Hey guys, thanks for the tag, I'll double check for you on our end and will post back once I have information.

[Cleoriff]

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@Marjo wrote:

Hey guys, thanks for the tag, I'll double check for you on our end and will post back once I have information.

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Thanks @Marjo

Please remember the information I posted was taken directly from the current O2 website....

If wrong, it needs changing asap please.

[jonsie]

Whatever happened to the thread in which we posted and reported website errors? Did we give it up as a waste of our time?I

Btw. The unread post issue is getting much more prevalent now......can you report that again @Marjo?

[jonsie]