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Keep my old phone number.

eleven
Level 1: Joiner
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on ‎04-07-2025 21:34

on ‎04-07-2025 21:34

It seems that O2 no longer offers a direct, standalone "porting form" on their website for online number porting requests.

 

Despite extensive searching, I haven't been able to find the form to complete this process. All of the help pages I’ve come across are outdated, and the links provided seem to be broken.

Can someone please help by posting the correct, working link to the actual porting form?

 

Any assistance would be greatly appreciated!

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madasaf1sh
Level 78: King of Kings
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on ‎04-07-2025 21:43

on ‎04-07-2025 21:43

@eleven 

 

To be honest the form hasnt worked properly for ages. 

You will need to contact o2 either via live chat or on the phone // social media all the contact details are here Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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jonsie
Level 94: Supreme
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on ‎04-07-2025 21:47

on ‎04-07-2025 21:47

They have withdrawn the porting form now

Probably no one to action them!
Everything is here now

Guide: Migration & porting into O2 

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
Level 94: Supreme
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on ‎04-07-2025 22:01

on ‎04-07-2025 22:01

@eleven 

You do it in your MyO2 now My O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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