cancel
Showing results for 
Search instead for 
Did you mean: 

Can This Be Done?

byronwells
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Alright guys...

 

My friend has given me two packs of the big bundle credit that comes with a new sim, new number and also £10 of credit...  However I do not need the new number or sim card when I have already got my own...  

 

I have been advised that I can get just the 10 Big Bundle credit over onto my one..  However how do you do it please??

Message 1 of 5
982 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144409 Posts
  • 634 Topics
  • 27678 Solutions
Registered:
You would need to request the balance to be paid to you which will come in the form of a cheque from o2.
You’ll need to register the sim in your name first though.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 4 of 5
960 Views
4 REPLIES 4

Bambino
Level 84: Resplendent
  • 23093 Posts
  • 1026 Topics
  • 3676 Solutions
Registered:

@byronwells You would need to speak to customer service. https://www.o2.co.uk/contactus

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 5
964 Views

byronwells
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have already tried that twice and both people are clueless

Message 3 of 5
961 Views

MI5
Level 94: Supreme
  • 144409 Posts
  • 634 Topics
  • 27678 Solutions
Registered:
You would need to request the balance to be paid to you which will come in the form of a cheque from o2.
You’ll need to register the sim in your name first though.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 4 of 5
961 Views

EmilieT
Former Staff
  • 5434 Posts
  • 304 Topics
  • 65 Solutions
Registered:

Hi @byronwells and welcome to the forum Wave Did you give what @MI5 advised a go? Please let us know how you're getting on with this!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
signature

Message 5 of 5
895 Views