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How long until my number expires

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Nenad
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on ‎13-07-2018 11:10

on ‎13-07-2018 11:10

Hello, how much time can pass without top up before I lose my number? I am not from the UK and I would not like to lose my number before I come again in 6 months, but I don't need it in the meantime.

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jonsie
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on ‎13-07-2018 11:12

on ‎13-07-2018 11:12

You need to make a chargeable call or send a text once in any 6 month period AND top up every 999 days @Nenad

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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jonsie
Level 94: Supreme
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on ‎13-07-2018 11:12

on ‎13-07-2018 11:12

You need to make a chargeable call or send a text once in any 6 month period AND top up every 999 days @Nenad

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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In response to jonsie
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on ‎13-07-2018 11:35

on ‎13-07-2018 11:35

Section 7 of the T&C's https://www.o2.co.uk/termsandconditions/mobile/on-pay-and-go-our-service-terms-are-worth-a-read
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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EmilieT
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on ‎16-07-2018 11:36

on ‎16-07-2018 11:36

Hi @Nenad, and welcome to the forum!

 

Did @jonsie and @MI5's replies above answer your question or do you need any further help with this? slight_smile

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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Nenad
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on ‎16-07-2018 11:41

on ‎16-07-2018 11:41

Answers were helpfull. Thanks

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