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Level 1: Joiner
Posts: 1
Registered: ‎02-09-2019

Re: scam calls

I have recieved upwards of 100 calls all from Guinea in the past 36 hours. I was on the online support with O2 last night and was told that they were getting reports of this scam after they did maintenance on one of their servers. I have blocked every number that has called. I rang back the first time before I new it was a scam and was told to go to a website. By the time i realised the website didn't exist i had been charged 18 pounds. I have not been able to block an area code and the calls have rendered my phone useless over the past 36 hours. Extremely disappointed.
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Posts: 72,713
Topics: 556
Solutions: 3,453
Registered: ‎04-01-2009

Re: scam calls

That's just a crazy amount of cals. I'm relieved to say this isn't affecting me at the moment. If they say it's something that has happened since a server maintenance then it must only be a block of mobile numbers that the server services.

I've had a quick look on the other network community latest posts and there is nothing apart from one poster on EE asking if anyone else is receiving calls from Guinea so maybe not just O2 customers getting flooded.

https://community.ee.co.uk/t5/General-chat/Anyone-else-receiving-lots-of-calls-from-diff-no-s-in-Gui...

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Level 1: Joiner
Posts: 1
Registered: ‎12-11-2015

Re: scam calls

From sat night till sun 9pm have had 50 calls from Guinea. This morning they have started again, this time from Honduras.
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Posts: 7,114
Topics: 143
Registered: ‎13-02-2019

Re: scam calls

[ Edited ]

I`ve had a look at website which traces spam calls - https://spamcalls.net/gb-en/ - which gives a list of some of the +442 numbers from Africa received in the UK.

DO NOT REPLY TO MISCALLS FROM ANY OF THESE NUMBERS... as you may well be charged extortionate amount.

I have also noted a report on the gaff-gaff community of one member having received such calls. 

animated-elephant-image-0278
Some people see things as they are and ask "Why?"; I dream of things that never were and ask "Why not?"...
Robert Kennedy.

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Former Staff
Posts: 5,412
Registered: ‎18-04-2018

Re: scam calls

Thanks @Cleoriff for the mention, and everyone else for helping out as well Smiley Happy

 

@Nigel68 @Stephc81 @Zach85 @Philb65 @Zoo300 

I've just checked on my end and can confirm that we are aware of this and are currently investigating it. We advise everyone not to answer or call any unknown international numbers: please report spam callers by texting CALL to 7726 and we'll respond by asking for the number calling you. You might also want to block the number by using the settings on your phone. 

 

Hope this helps!

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Posts: 72,713
Topics: 556
Solutions: 3,453
Registered: ‎04-01-2009

Re: scam calls

I hope O2 can do something to to put a stop to these calls 🙏