cancel
Showing results for 
Search instead for 
Did you mean: 

O2 Price changes and T&C changes

MI5
Level 94: Supreme
  • 151071 Posts
  • 647 Topics
  • 28798 Solutions
Registered:

For all customers who have received the email regarding price changes and cannot open the links.

Working links here: 

 

https://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-mobile-agreement

 

https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges/price-changes-europe-zone-fa...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 1 of 17
2,651 Views
16 REPLIES 16

Cleoriff
Level 94: Supreme
  • 127086 Posts
  • 834 Topics
  • 7582 Solutions
Registered:

All links working fine @MI5  :thumbsup:

Veritas Numquam Perit

Girl in a jacket
Message 2 of 17
1,926 Views

MI5
Level 94: Supreme
  • 151071 Posts
  • 647 Topics
  • 28798 Solutions
Registered:

:thumbsup:

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 17
1,925 Views

jonsie
Level 94: Supreme
  • 95268 Posts
  • 611 Topics
  • 7130 Solutions
Registered:
Message 4 of 17
1,912 Views

MI5
Level 94: Supreme
  • 151071 Posts
  • 647 Topics
  • 28798 Solutions
Registered:
That was due to the email redirect in the links.
I removed them from the above post.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 17
1,909 Views

gmarkj
Level 66: Unequalled
  • 12826 Posts
  • 95 Topics
  • 1171 Solutions
Registered:
Thanks @MI5 - will use these if anyone posts about the price increases.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 6 of 17
1,907 Views

jonsie
Level 94: Supreme
  • 95268 Posts
  • 611 Topics
  • 7130 Solutions
Registered:

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
I gotta give credit for this line in the email...

"Some of the changes to our out-of-bundle charges and Roaming Limits on Tariffs over 25GB, may mean you have the right to exit your agreement without having to pay an Early Termination Charge. If you choose to exit your agreement and have a related Device Plan you will also have to repay it in full"

So pay off device plan, and you can leave without an early termination charge....
....

....isn't that the point of refresh anyway?
Message 9 of 17
1,879 Views

MI5
Level 94: Supreme
  • 151071 Posts
  • 647 Topics
  • 28798 Solutions
Registered:
Yep, I saw that and though "how generous" :slight_smile:
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 10 of 17
1,871 Views