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O2 Price changes and T&C changes

MI5
Level 94: Supreme
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on ‎23-06-2021 07:58

on ‎23-06-2021 07:58

For all customers who have received the email regarding price changes and cannot open the links.

Working links here: 

 

https://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-mobile-agreement

 

https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges/price-changes-europe-zone-fa...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎23-06-2021 09:16

on ‎23-06-2021 09:16

All links working fine @MI5  thumbsup

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎23-06-2021 09:22

on ‎23-06-2021 09:22

thumbsup

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎23-06-2021 11:02

on ‎23-06-2021 11:02

I thought the links looked very silly yesterday with all the smilies grin

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
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MI5
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on ‎23-06-2021 11:25

on ‎23-06-2021 11:25

That was due to the email redirect in the links.
I removed them from the above post.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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gmarkj
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on ‎23-06-2021 11:32

on ‎23-06-2021 11:32

Thanks @MI5 - will use these if anyone posts about the price increases.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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jonsie
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on ‎23-06-2021 11:32

on ‎23-06-2021 11:32

Strangely enough the link still worked thumbsup

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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viridis
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on ‎23-06-2021 15:49

on ‎23-06-2021 15:49

I gotta give credit for this line in the email...

"Some of the changes to our out-of-bundle charges and Roaming Limits on Tariffs over 25GB, may mean you have the right to exit your agreement without having to pay an Early Termination Charge. If you choose to exit your agreement and have a related Device Plan you will also have to repay it in full"

So pay off device plan, and you can leave without an early termination charge....
....

....isn't that the point of refresh anyway?
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MI5
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on ‎23-06-2021 16:13

on ‎23-06-2021 16:13

Yep, I saw that and though "how generous" slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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