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O2 Price changes and T&C changes

MI5
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For all customers who have received the email regarding price changes and cannot open the links.

Working links here: 

 

https://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-mobile-agreement

 

https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges/price-changes-europe-zone-fa...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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abzt
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bye bye o2, no intention of paying these additional data costs in Europe

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Cleoriff
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@abzt 

Check out the other networks before you jump ship. You will probably find they are all doing the same.

Veritas Numquam Perit

Girl in a jacket
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pgn
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SW_Villa
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But can't you now cancel a contract that has say 20 months left on it & keep the phone & take out a cheaper sim only contract ?

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pgn
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Interesting note about contracts taken out after 25-Mar-2021 in revised T&C's - instead of increase based on RPI only every April, it is now the RPI plus 3.9%.

So instead of for example 2.1% (RPI), it is 6% (RPI 2.1% + 3.9% = 6%).

Not so much a gouge as an accumulation of deep grazes 🤨

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gmarkj
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If you are on refresh then you can pay the outstanding device plan and then move to a cheaper plan.
If you are on a standard 24 month contract then you would need to pay that off and then switch.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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Cleoriff
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@SW_Villa wrote:

But can't you now cancel a contract that has say 20 months left on it & keep the phone & take out a cheaper sim only contract ?


You can do that @SW_Villa, although the same term and conditions will apply as from 2nd August

Veritas Numquam Perit

Girl in a jacket
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