Re: O2 Price changes and T&C changes

MI5 · ‎23-06-2021

For all customers who have received the email regarding price changes and cannot open the links.

Working links here:

https://www.o2.co.uk/termsandconditions/mobile/our-latest-pay-monthly-mobile-agreement

https://www.o2.co.uk/help/account-and-billing/other-numbers-and-charges/price-changes-europe-zone-fa...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎23-06-2021

All links working fine @MI5

Veritas Numquam Perit

MI5 · ‎23-06-2021

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎23-06-2021

I thought the links looked very silly yesterday with all the smilies

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎23-06-2021

That was due to the email redirect in the links.
I removed them from the above post.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

gmarkj · ‎23-06-2021

Thanks @MI5 - will use these if anyone posts about the price increases.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

jonsie · ‎23-06-2021

Strangely enough the link still worked

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

jonsie · ‎23-06-2021

For info and comparison

EE

https://ee.co.uk/help/help-new/billing-usage-and-top-up/price-increase/price-increase

Vodafone

https://www.vodafone.co.uk/pricechanges

And Martin Lewis

https://www.glasgowlive.co.uk/news/glasgow-news/martin-lewis-warns-three-vodafone-19913881

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

viridis · ‎23-06-2021

I gotta give credit for this line in the email...

"Some of the changes to our out-of-bundle charges and Roaming Limits on Tariffs over 25GB, may mean you have the right to exit your agreement without having to pay an Early Termination Charge. If you choose to exit your agreement and have a related Device Plan you will also have to repay it in full"

So pay off device plan, and you can leave without an early termination charge....
....

....isn't that the point of refresh anyway?

MI5 · ‎23-06-2021

Yep, I saw that and though "how generous"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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