on 13-03-2025 15:50
Hello,
i understood that there are no roaming changes for Switzerland but then I got charged and most of the time I was unable to connect, kind of double whammy. Any ideas of why I got charged for something not working?
thank you!
13-03-2025 15:55 - edited 13-03-2025 15:57
13-03-2025 15:55 - edited 13-03-2025 15:57
There are charges for PAYG users.
https://www.o2.co.uk/international/using-your-phone-abroad
Something must have worked for you to be charged.
If faced with similar difficulties in the future, try manually selecting different networks.
on 13-03-2025 16:45
Data will probably work OK but calls may be hit or miss as countries close 3G (part closures now in Switzerland)
O2 now recommend having 4G calling but sadly don't support it on PAYG.
If you are intending to go to Europe again this year you may need to be on a different network.
on 13-03-2025 17:21
O2 will tell you that calls should still fallback to 2g. Most phones stilll have the option in network settings to use 2g as a seperate switch to turn on.
Most roaming issues are down to the roaming network so trying different ones can usually help.