Other Products and Services
Ask the community questions about any other products and services.
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Forum Posts

Coronavirus (Covid 19) Community Help and Support

We currently find ourselves in an unprecedented situation of virtual lockdown, working from home, laid off and generally suffering from reduced services and support. In order to help with contacting O2 I've pulled together all the options I know off ...

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MI5 by Level 94: Supreme
  • 69978 Views
  • 147 replies
  • 22 kudos

FAQs: Other Products and Services

Hi all, welcome to the Other Products and Services board! If you have questions on any other O2 Product or service that doesn't have its own board, such as voicemail, insurance, screen replacement service, O2 Wifi etc. this is the place you can post ...

Marjo by Former Staff
  • 7576 Views
  • 15 replies
  • 1 kudos

Resolved! Snack Games Scam Text

I've just received an unsolicited text out of the blue saying I've subscribed to a service called SnackGames for £2.99 per week. They invite you to send a 'stop' text to a number and list an 0330 premium rate number to call. The other contact details...

Anonymous by Not applicable
  • 37584 Views
  • 25 replies
  • 0 kudos

Resolved! commuity rewards

today i recieved an email saying i have a community reward. i do not know how to find the reward on my account. the how to guide says to view your bill but i dont have a bill as i am on pay as you go.

LukeR by Level 3: Thinker
  • 468 Views
  • 2 replies
  • 0 kudos

Auto Connect to WifiExtra

I regularly use wifi in Costa Coffee and normally connect to O2Wifi when I am there. I accidentally clicked on WifiExtra and now it constantly tries to connect to that rather O2Wifi. It never actually connects but there is not the normal option to "F...

Resolved! WiFi 4G calling Instructions please.

I have a usage question. I have looked at the O2 website on WiFi and 4G calling but have questionsthat are not answered. They are as follows:1) How is it initiated? The website says 'when the signal is poor' so do I use my phone allowance as normal b...

cglover2 by Level 1: Joiner
  • 1664 Views
  • 6 replies
  • 0 kudos

Ordering iTunes vouchers: invalid email address

4 months later this still isn't fixed. If you go to "http://www.o2vouchers.co.uk/" and try to buy an itunes voucher it will say "Sorry, but that email doesn't seem to be valid email or there was an error", this happens for all email addresses. Can so...

Red3 by Level 1: Joiner
  • 694 Views
  • 2 replies
  • 0 kudos

Resolved! London underground

Unable to connect to wifi on the london underground Been to McDonald's to register but when i go underground it doesn't recognise my phone number.

Tony1 by Level 1: Joiner
  • 658 Views
  • 3 replies
  • 0 kudos

Resolved! Might not be able to get my device after ordering.

During the process of ordering my new phone I was told that I would be able to collect my phone on the same day. However afterwards it told me I may have to wait for a week for it to be available, this wouldnt be a big issue except I am moving away i...

Newsuum by Level 1: Joiner
  • 526 Views
  • 2 replies
  • 0 kudos

Resolved! Accessory Orders/ delivery notice?

Hi, I'm aware I do not get a tracking number when ordering accessories, but do I atleast receive an Email/text notification once it is delivered? I only ask as the accessory I have ordered is being delivered to my work, and I am out today, so If I re...

GJREVELL by Level 1: Joiner
  • 711 Views
  • 2 replies
  • 0 kudos