on 03-04-2020 13:26
Another good addition to point to @gmarkj
on 03-04-2020 13:45
on 03-04-2020 17:07
@Bambino we can't bold it unfortunately but I can make sure it's right at the top of the floated topics. I'm also going to link to this from the main Convid-19 info post.
→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? See if the My O2 how-to guide will help
If you'd like to take part, why not register?
on 03-04-2020 18:18
A further question - what are the current hours of operation for customer services?
Trying to work out whether I should just keep calling this evening until I'm in a queue or whether it has already closed which is why I can't get in a calling queue.
I need to unbar my new SIM
on 03-04-2020 19:12
Times vary between Personal contracts, PAYG and business and may also change day to day depending on staffing levels.
You can check here for the latest opening times http://www.o2.co.uk/contactus
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 04-04-2020 08:05